ANSWERS TO YOUR QUESTIONS

Shipping Information

IS FREE SHIPPING NO LONGER AVAILABLE?
We discontinued the blanket free shipping to offer lower prices for our customers. However, shipping is free if it's an item under one pound and also when you make a purchase over $60. Otherwise, domestic shipping is now a flat rate of $6. We do offer free pickups and free local MN delivery within 30 miles of our showroom. 
WHAT SHIPPING METHODS ARE AVAILABLE?
Packages under a pound will ship USPS First Class and all other packages will ship USPS Priority Mail. Both will take 1-3 business days for delivery once the item has been scanned into a post office facility as "received". However, please keep in mind that USPS is facing delays due to the pandemic. All shipments will come with a tracking number. We also offer carrier rates if you need delivery sooner. You will see all of our delivery options and cost when you are ready to check out.
DO YOU SHIP INTERNATIONALLY?
We currently don't ship internationally at this time, but are working on it!
WHAT SHOULD I DO IF MY PACKAGE IS LOST OR STOLEN?
When you place an order with us please note that the liability is between you and USPS. We do not make any exceptions to this policy.We are always happy to replace items that aren't marked as delivered but once the package has been scanned as delivered we are not responsible for lost or stolen packages. We do have a few recommendations to help track down your package.
  • Confirm that the shipping address you entered in is correct.
  • Visit your local USPS office with tracking handy to see where the mail man dropped off your package
  • Check with neighbors to see if your package got dropped off next door. 
  • Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up. 

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
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IS BUYING ON-LINE SAFE?
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Orders and Returns

HOW DO I PLACE AN ORDER?
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DO I NEED AN ACCOUNT TO PLACE AN ORDER?
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WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
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HOW CAN I CANCEL OR CHANGE MY ORDER?
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HOW DO I TRACK MY ORDER?
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